Privacy policy

Welcome to FEEDSOME, your trusted food delivery platform. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

Personal Information

Name, email address, phone number, delivery address, payment details, and other details provided during account creation or order placement.

Application Information

Documents and details provided when applying as a driver, vendor, or vulnerable customer.

Usage Data

Information about how you use our website or app, such as browsing actions and patterns.

Device Data

Information about the device you use, such as IP address, browser type, and operating system.

2. How We Use Your Information

We use your data for the following purposes:

  • To process your orders and payments.
  • To communicate with you about your orders, applications, or inquiries.
  • To enhance and personalize your experience on our platform.
  • To improve our services, based on user feedback and analytics.
  • To ensure the security of your data and prevent fraud.

3. Sharing Your Information

We may share your information with:

Service Providers

Third-party companies that help us with payment processing, delivery services, and IT support.

Compliance with Laws

Authorities, if required, to comply with legal obligations.

Business Transfers

In case of a merger, sale, or acquisition.

We never sell your personal information to third parties.

4. Data Security

We implement strict security measures to protect your data against unauthorized access, loss, or misuse. This includes encryption, firewalls, and regular security audits.

5. Your Rights

As a user, you have the right to:

  • Access and review the data we hold about you.
  • Update or correct your personal information.
  • Request deletion of your data, subject to legal obligations.
  • Withdraw your consent for data usage, where applicable.

To exercise any of these rights, please contact us at 826565656565656.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the effective date updated accordingly. We encourage you to review this policy periodically.

Get in Touch With Us

We’re here to help and listen. Contact us for any inquiries, support, or feedback.